# Get Help

### Report an Issue in Discord

You can also report an issue and get direct team support right in Discord:

Use the `/help` command to report an issue and launch a DM thread with the support team.

### Email Support

You can contact the Autonomi team directly for support by emailing:&#x20;

[**support@autonomi.zendesk.com**](mailto:support@autonomi.zendesk.com)

We are a small and busy team though, so please be patient, and kind!

### Community Support

We have a helpful, passionate and deeply knowledgeable community that often offers the most rapid support.

Ask for help via the dedicated [support channels on Discord](https://discord.com/channels/1209059621319221268/1247881515107483759), or in our longstanding [Autonomi Community Forum](https://forum.autonomi.community/).

{% hint style="info" %}
When requesting support, or reporting an issue, you'll get a quicker and more accurate response if you include:

* **Your operating system** and version (e.g. Mac 14.0)
* **Software version** of the Launchpad or Node&#x20;
* And **be as specific as you can** about what is happening, and when it occurs

Plus: screen grabs, and node [log files](broken://pages/TAhX9Kg7SQlSCy2pqo6U) (if you are asked for them) are very helpful too.
{% endhint %}


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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
