Get Help

If you're looking for a helping hand with running a node or getting on board with the beta, here's how to get support.

Report an Issue in Discord

You can also report an issue and get direct team support right in Discord:

Use the /help command to report an issue and launch a DM thread with the support team.

Email Support

You can contact the Autonomi team directly for support by emailing:

[e-mail]

We are a small and busy team though, so please be patient, and kind!

Community Support

We have a helpful, passionate and deeply knowledgeable community that often offers the most rapid support.

Ask for help via the dedicated support channels on Discord, or in our longstanding Autonomi Community Forum.

When requesting support, or reporting an issue, you'll get a quicker and more accurate response if you include:

• Your operating system and version (e.g. Mac 14.0)

• Software version of the Launchpad or Node

• And be as specific as you can about what is happening, and when it occurs

Plus: screen grabs, and node log files (if you are asked for them) are very helpful too.