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  1. Support

Get Help

If you're looking for a helping hand with running a node or getting on board with the beta, here's how to get support.

PreviousLaunchpad Showing 0 Upload RateNextFAQs

Report an Issue in Discord

You can also report an issue and get direct team support right in Discord:

Use the /help command to report an issue and launch a DM thread with the support team.

Email Support

You can contact the Autonomi team directly for support by emailing:

We are a small and busy team though, so please be patient, and kind!

Community Support

We have a helpful, passionate and deeply knowledgeable community that often offers the most rapid support.

Ask for help via the dedicated , or in our longstanding .

When requesting support, or reporting an issue, you'll get a quicker and more accurate response if you include:

  • Your operating system and version (e.g. Mac 14.0)

  • Software version of the Launchpad or Node

  • And be as specific as you can about what is happening, and when it occurs

Plus: screen grabs, and node (if you are asked for them) are very helpful too.

support@autonomi.zendesk.com
support channels on Discord
Autonomi Community Forum
log files