Access the Logs

If you're interested, or asked to, here's how to access the logs of the nodes running on your machine when you are using the Node Launchpad

To Access the Logs for each of your Nodes

1

In the Node Launchpad Press O to open the Options screen.

2

Press Ctrl + L. This will open the folder which contains all the log files for each node on your device.

3

Open the directory for the node you want to take a look at then open the 📁 logs folder. Inside you'll find the latest log file named safenode.log

You can open this to take a peek at the logs themselves, or forward it on to the support team if you need to.

To Access the Launchpad's Logs

The launchpad app itself also keeps logs. These are useful to access when the app crashes, or has other problems, and will help us fix and improve the experience. So if you are asked to provide these by a member of the team, here's how to do that

Accessing the Launchpad logs in Windows

1. Open File explorer

1. Select the View tab, then select Hidden Items checkbox as shown below

   

1. Navigate to %AppData%\safe\launchpad\logs

You'll find the Launchpad logs in this folder. The last one created around the time when a crash or issue occurred will be the most useful.

Accessing the Launchpad logs in Mac

1. Open the Finder

2. Click Go in the task bar at the top of your screen

3. While Holding down the Option ⌥ key click the 🏛️ Library menu item that appears

4. Navigate to 📁 Application Support > 📁 safe > 📁 launchpad > 📁 logs

You'll find the Launchpad logs in this folder. The last one created around the time when a crash or issue occurred will be the most useful.

Accessing the Launchpad logs in Linux

You'll find the logs in the followinfg location: ~/.local/share/safe/launchpad The last log file one created around the time when a crash or issue occured will be the most useful.